Terms & Conditions
To check our Terms and General Conditions, please click here
The panel 'Book On-line ‘ , located to the right of each page of the site, is a simple tool that lets you check availability and book in a few seconds. At the end of the route navigation you will receive an e-mail containing all the booking details. Please note the number of your booking generated by the system. If you want to cancel your reservation, please contact the Hotel, writing an e-mail to info(...)hotelprestigesorrento.com
Guaranteed Reservations and deposits
While confirming your reservation, the system will require a valid credit card as a guarantee. Reservations made and guaranteed by credit card, will entitle you to check in over the established time without the need to warn the hotel for any delay. In case it would not be possible to honour your reservation, we will reserve a room at another hotel of the same category, and provide, if necessary, a free transportation.
Cancellation policies for individual clients
The customer can cancel or modify free of charge up to 5 days before arrival. The customer will be charged the total booking amount if they cancel within 5 days before arrival. If the customer does not show up, they will be required to pay the total booking amount.
>The customer pays the total booking amount within 5 days before arrival.
Details on Rates and Costs of the Service
The reservation costs include:
- Continental Breakfast Buffet
- Air Conditioning
- Free WI-FI Internet connection
- Shuttle Service
All rates are intended for one person in case of a single room, two persons for a double, and three people for a triple room.
Credit Cards security
The hotel is committed to maintaining all the personal information secure, in accordance with art. 13 D. LGS. 196/2003, through SSL encryption, which will encrypts all of your personal information including credit card number, name and address.
Hotel Prestige, accepts the following credit cards:
- American Express
Arrivals and Departures
Arrival time: from 14:00
Departure time: within 11:00
Early arrivals will be managed directly by the Reservations Manager, and are subjects to availability. Should you wish to have immediate access to the room, we suggest you to reserve one day in advance.
Extension of the Stay
The extension of the stay requires an additional reservation, and might be subject to availability and tariff changes. To check availabilities and conditions, we do suggest to get in contact with the Reservations Manager.
Hotel Prestige, does not charge any additional cost for children under two years, sharing the same room with parents.
Additional Adult bed
€ 30.00 to be applied to the daily room rate
Additional Children bed (from 2 to 12 years):
€ 25.00 to be applied to the daily room rate
( upon request and availability ):
FREE OF CHARGE
Half Board Treatment
( lunch or dinner with a 3 courses menu - beverages not included ):
€ 20.00 per person / day
Treatment Full Board
( lunch and dinner with a 3 courses menu - beverages not included ):
€ 40.00 per person / day
€ 5,00 per day
All the above mentioned supplements include 10% VAT.